Niloy
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Project Overview

PayPipes is a payment orchestration platform connecting businesses to 100+ payment gateways through a single API. My focus: intuitive, frictionless experiences for onboarding, payment setup, and real-time analytics.

PayPipes simplifies complex financial workflows. My focus: intuitive, frictionless experiences guiding users through onboarding, payment setup, and real-time analytics.

Project Info

Team

GeekPicker Ltd

Tools

Figma · Dev Mode

Period

2021 - 2023

Platform

Web · Admin

Platform Overview

PayPipes simplifies complex financial workflows through a clean, intuitive, and frictionless user experience. The platform is designed to guide merchants through onboarding, payment setup, transaction management, and real-time analytics with clarity and ease. By combining streamlined navigation, accessible data, and consistent visual patterns, the experience helps users manage payments more efficiently while maintaining confidence and control across the platform.

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Problem

Managing payments across different providers, currencies, terminals, and transaction states can quickly become confusing.
Users often struggle to track what happened, fix failed payments, process refunds, and understand performance without jumping between multiple tools.

The real challenge is making a complex payment system feel simple, clear, and easy to control.

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Research & Discovery

Interviewed merchants and payment teams to understand key workflow challenges and user needs.

Reviewed competitor platforms and payment standards to identify gaps, patterns, and improvement opportunities.

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Information Architecture

Mapped the full user journey from onboarding to real-time transaction monitoring.

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Dashboard UX & Data Visualization

Interactive graphs for revenue trends, refund rates, and gateway performance with drill-down capability.

The real challenge is making a complex payment system feel simple, clear, and easy to control.

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Handoff

Figma Dev Mode exports for assets and specs. Component libraries for scalability. Microcopy guidelines and error state documentation.

The real challenge is making a complex payment system feel simple, clear, and easy to control.

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