Niloy
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Project Overview

MedEasy is an online pharmacy and telemedicine platform designed to provide convenient access to healthcare services and medications. My focus: intuitive, frictionless experiences for onboarding, prescription management, and real-time medical consultations.

MedEasy simplifies the process of accessing healthcare. My focus: intuitive, frictionless experiences guiding users through onboarding, prescription management, and real-time medical consultations.

Project Info

Team

MedEasy Ltd

Tools

Figma · Adobe Illustrator

Period

2020 - 2023

Platform

Android · Web · Print

Platform Overview

MedEasy simplifies the process of accessing healthcare services and medications through a clean, intuitive, and frictionless user experience. The platform is designed to guide users through onboarding, prescription management, and real-time medical consultations with clarity and ease. By combining streamlined navigation, accessible data, and consistent visual patterns, the experience helps users manage their healthcare needs more efficiently while maintaining confidence and control across the platform.

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Problem

Managing healthcare access across different providers, medications, and consultation methods can quickly become confusing.
Users often struggle to track what happened, fix failed appointments, process refunds, and understand performance without jumping between multiple tools.

The real challenge is making a complex healthcare system feel simple, clear, and easy to control.

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Research & Discovery

Interviewed patients and healthcare providers to understand key workflow challenges and user needs.

Reviewed competitor platforms and healthcare standards to identify gaps, patterns, and improvement opportunities.

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From Prescription to Your Doorstep

Upload your prescription in just a few seconds and let the platform handle the next steps. Once reviewed, your order is confirmed and prepared for delivery, creating a simple and convenient healthcare experience from start to finish.

For added support, users can also connect with registered doctors through video consultation from the comfort of home. With prescription upload, professional review, order tracking, and online consultation in one place, healthcare becomes easier, faster, and more accessible.

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Prototype & Testing

I created high-fidelity prototypes in Figma with a clear and consistent visual identity, ensuring the overall interface felt polished, intuitive, and easy to understand.

Usability testing with 8–10 users helped simplify the cart flow and improve confirmation steps. I also focused on accessibility by using larger tap targets and clear contrast to make the experience more comfortable for older users.

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Final Design & Handoff

Pixel-perfect UI screens: home, product listing, prescription upload, doctor booking, order summary.

Component-based design system with typography, color palette, and UI components.

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Paypipes 2.0
web & dashboard

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Flash Menu
Dashboard & Web

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